Field Service Technician

Rochester, NY

We looking for a Rochester-based technician to support our Buffalo and Syracuse offices in providing on-site calibration services in Rochester, NY.

Job Duties and Responsibilities Include:

  • Installation, inspection, calibration, repair and maintenance of industrial & laboratory weighing and measurement equipment

  • Complete service documents and test reports for review with customers and submission to customer support center

  • Providing top-notch service to customers while always maintaining a good attitude and appearance

  • Traveling to customer facilities to provide service (occasional overnight trips)

  • Provide consultation and quotations to customers for products and services

  • Compliance with all company policies along with customer, OSHA, and DOT regulations


Job Requirements (Skills & Abilities):

  • Excellent customer service skills

  • Strong electronic and mechanical aptitude

  • Valid driver’s license - CDL (Class B) preferable but not required

  • Ability to work under pressure, alone and as part of a team, in variable working environments

  • Be able to pass background checks, drug screening, and physical exam (pre-employment and as required by customers) 

  • Must be able to safely lift, push, and pull 50+ lbs on a regular basis

  • Represents self and the company in a positive, professional & ethical manner towards customers, co-workers, and vendors

  • Proven organizational skills to maintain inventory on company assigned service truck, and complete jobs within an effective/efficient schedule

  • Detail-oriented to accurately process paperwork within specified deadlines

  • Basic knowledge of computers and software

  • Knowledge of ISO 17025 is helpful

  • Will train qualified candidate

Benefits Include:

  • Competitive salary, commensurate with experience

  • Medical insurance

  • Health savings account / flexible spending account

  • Paid company holidays

  • Paid vacation & sick days

  • Retirement savings plan with company match

  • Opportunities for professional development

  • Company vehicle provided for work-related travel

To apply, please email resume to: hr@scaleandbalance.com