Field Service Technician

Rochester, NY

We looking for a Rochester-based technician to support our Buffalo and Syracuse offices in providing on-site calibration services in Rochester, NY.

Perform installation, inspection, calibration, repair and maintenance of industrial and laboratory weighing and measurement equipment
Complete service documents and test reports for review with customers and submission to customer support center
Providing top-notch service to customers while always maintaining a good attitude and appearance
Travel to customer facilities to provide service (occasional overnight trips)
Provide consultation and quotations to customers for products and services
Comply with Precision Scale & Balance policies along with customer, OSHA and DOT regulations

Excellent customer service skills
Strong electronic and mechanical aptitude
Valid driver’s license; CDL (Class B) preferable but not required
Ability to work under pressure, alone and as part of a team, in variable working environments
Be able to pass background checks, drug screening, and physical exam (pre-employment and as required by customers)
Must be able to safely lift, push and pull 50+ pounds on a regular basis
Represent yourself and the company in a positive, professional and ethical manner toward customers, co-workers and vendors
Proven organizational skills to maintain inventory on company assigned service truck and complete jobs within an effective/efficient schedule
Detail-oriented to accurately process paperwork within specified deadlines
Basic knowledge of computers and software
Knowledge of ISO 17025 is helpful
Will train qualified candidate

To apply, please email resume to: hr@scaleandbalance.com or use the link below.