Field Service Technician
Rochester, NY
We looking for a Rochester-based technician to support our Buffalo and Syracuse offices in providing on-site calibration services in Rochester, NY.
Job Duties and Responsibilities Include:
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Installation, inspection, calibration, repair and maintenance of industrial & laboratory weighing and measurement equipment
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Complete service documents and test reports for review with customers and submission to customer support center
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Providing top-notch service to customers while always maintaining a good attitude and appearance
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Traveling to customer facilities to provide service (occasional overnight trips)
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Provide consultation and quotations to customers for products and services
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Compliance with all company policies along with customer, OSHA, and DOT regulations
Job Requirements (Skills & Abilities):
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Excellent customer service skills
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Strong electronic and mechanical aptitude
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Valid driver’s license - CDL (Class B) preferable but not required
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Ability to work under pressure, alone and as part of a team, in variable working environments
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Be able to pass background checks, drug screening, and physical exam (pre-employment and as required by customers)
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Must be able to safely lift, push, and pull 50+ lbs on a regular basis
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Represents self and the company in a positive, professional & ethical manner towards customers, co-workers, and vendors
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Proven organizational skills to maintain inventory on company assigned service truck, and complete jobs within an effective/efficient schedule
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Detail-oriented to accurately process paperwork within specified deadlines
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Basic knowledge of computers and software
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Knowledge of ISO 17025 is helpful
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Will train qualified candidate
Benefits Include:
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Competitive salary, commensurate with experience
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Medical insurance
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Health savings account / flexible spending account
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Paid company holidays
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Paid vacation & sick days
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Retirement savings plan with company match
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Opportunities for professional development
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Company vehicle provided for work-related travel
To apply, please email resume to: hr@scaleandbalance.com