Field Service Technician

Syracuse, NY (CNY Region)

Job Duties and Responsibilities Include:

  • Installation, inspection, calibration, repair and maintenance of Industrial & Laboratory Weighing and Measurement equipment.

  • Complete service documents and test reports for review with customers and submission to Customer Support Center.

  • Providing top notch service to customers while always maintaining a good attitude and appearance.

  • Traveling to customer facilities to provide service (occasional overnight trips).

  • Provide consultation and quotations to customers for products and services.

  • Compliance with all company policies along with customer, OSHA, and DOT regulations.

Job Requirements (Skills & Abilities):

  • Excellent customer service skills.

  • Strong electronic and mechanical aptitude.

  • Valid driver’s license - CDL (Class B) preferable but not required.

  • Ability to work under pressure, alone and as part of a team, in variable working environments.

  • Be able to pass background checks, drug screening, and physical exam (pre-employment and as required by customers) 

  • Must be able to safely lift, push, and pull 50+ lbs on a regular basis.

  • Represents self and the company in a postitive, professional & ethical manner towards customers, co-workers, and vendors.

  • Proven organizational skills to maintain inventory on company assigned service truck, and complete jobs within an effective/efficient schedule.

  • Detail oriented to accurately process paperwork within specified deadlines.

  • Basic knowledge of computers and software.

  • Knowledge of ISO 17025 is helpful.

  • Will train qualified candidate.


Benefits Include:

  • Competitive salary, commensurate with experience.

  • Medical insurance.

  • Health savings account / flexible spending account.

  • Paid company holidays.

  • Paid vacation & sick days.

  • Retirement savings plan with company match.

  • Opportunities for professional development.

  • Company vehicle provided for work-related travel.

To apply, please email resume to: