Field Service Technician

Syracuse, NY (CNY Region)

Job Duties and Responsibilities Include:

• Installation, inspection, calibration, repair and maintenance of Industrial & Laboratory Weighing and Measurement equipment.

• Complete service documents and test reports for review with customers and submission to Customer Support Center.

• Providing top notch service to customers while always maintaining a good attitude and appearance.

• Traveling to customer facilities to provide service (occasional overnight trips).

• Provide consultation and quotations to customers for products and services.

• Compliance with all company policies along with customer, OSHA, and DOT regulations.

Job Requirements (Skills & Abilities):

• Excellent customer service skills.

• Strong electronic and mechanical aptitude.

• Valid driver’s license - CDL (Class B) preferable but not required.

• Ability to work under pressure, alone and as part of a team, in variable working environments.

• Be able to pass background checks, drug screening, and physical exam (pre-employment and as required by customers) 

• Must be able to safely lift, push, and pull 50+ lbs on a regular basis.

• Represents self and the company in a postitive, professional & ethical manner towards customers, co-workers, and vendors.

• Proven organizational skills to maintain inventory on company assigned service truck, and complete jobs within an effective/efficient schedule.

• Detail oriented to accurately process paperwork within specified deadlines.

• Basic knowledge of computers and software.

• Knowledge of ISO 17025 is helpful.

• Will train qualified candidate.

Benefits Include:

• Competitive salary, commensurate with experience.

• Medical insurance.

• Health savings account / flexible spending account.

• Paid company holidays.

• Paid vacation & sick days.

• Retirement savings plan with company match.

• Opportunities for professional development.

• Company vehicle provided for work-related travel.

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To apply, please email resume to: hr@scaleandbalance.com